SqueenVIP takes the privacy of every member seriously. This policy clearly explains what data we collect, why it is needed, how it is used, and your rights as the owner of that data.
Six data protection principles that form the foundation of how SqueenVIP manages the personal information of every Malaysian member.
All data transmitted between your device and squeenvip servers is protected with SSL 256-bit encryption — the same standard used by major Malaysian banks such as Maybank and CIMB. Your data cannot be intercepted in transit.
SqueenVIP never sells, rents, or trades members' personal data to any third party for marketing or commercial purposes. Your data belongs to you – it is not a commodity to be sold to advertisers.
Squeenvip only collects data that is strictly necessary for the platform to function. We do not request irrelevant information. This "data minimisation" principle ensures your exposure to data risk is kept as low as possible.
We are fully transparent about every type of data we collect, the purpose for collecting it, and how long it is retained. No hidden or silent data collection takes place on the SqueenVIP platform without your knowledge.
You have the full right to access, correct, transfer, or request the deletion of your personal data held by SqueenVIP. Submit your request to our team and we will respond within 14 business days.
The SqueenVIP Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We uphold all data protection principles established under Malaysian law to ensure your rights are fully protected.
This Privacy Policy ("Policy") explains how SqueenVIP ("we", "platform", "SqueenVIP") collects, processes, stores, and protects your personal data when you use our platform at squeenvip.click. By registering for or using SqueenVIP, you agree to the terms of this Privacy Policy.
This Policy applies to all registered members and visitors of the squeenvip platform, including users accessing via smartphone or desktop web browser. Please read this document in full before providing us with any personal information.
Squeenvip is an online entertainment and casino platform serving users in Malaysia. We understand that your trust is our most valuable asset — without it, nothing in this business truly matters. That is why we invest in data security infrastructure on par with financial institutions, not merely to meet the minimum legal requirements.
This Privacy Policy covers all data processing activities carried out by SqueenVIP, including data collected during:
SqueenVIP only collects data that is necessary to provide a secure, efficient, and legally compliant service. Below are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Details | Full name, ID card number (MyKad), date of birth, gender | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address, residential address | Account communications, notification delivery |
| Financial Data | Bank account number, e-wallet name, transaction records | Secure deposit & withdrawal processing |
| Technical Data | IP address, device type, browser version, operating system | Security, fraud detection, platform optimisation |
| Activity Data | Game records, betting history, active session duration | Account management, responsible gaming compliance |
| Cookie Data | Platform preferences, login session tokens | A better user experience and seamless login |
Note: SqueenVIP never stores credit or debit card details directly. All card transactions are processed by licensed third-party payment processors that comply with PCI DSS standards.
We use your personal data only for legitimate purposes and those for which you have given consent, including:
You may withdraw your consent to receive marketing communications at any time by clicking the "unsubscribe" link in any of our promotional emails, or by contacting the SqueenVIP support team directly.
SqueenVIP does not sell or rent your personal data. However, there are limited situations in which we may share data with the following parties:
Confidentiality Agreement: All third parties that receive data from SqueenVIP are required to sign strict data confidentiality agreements. They may only use the data for the specified purpose and are prohibited from sharing it with other parties.
We implement multiple layers of technical and procedural security to protect your personal data from unauthorised access, use, alteration, or disclosure:
While we do everything technically possible to protect your data, no system is 100% immune. You play an important role too — use a strong password, never share your login credentials, and notify us immediately if you suspect any unauthorised activity on your account.
SqueenVIP uses cookies and similar tracking technologies to enhance your experience on our platform. We use several types of cookies:
You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the SqueenVIP platform.
Squeenvip retains your personal data only for as long as necessary to fulfil the stated purpose or as required by law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of active account | Required for service operations |
| Financial Transaction Records | 7 years after the transaction | Compliance with Malaysian financial laws |
| KYC / Identity Data | 5 years after account closure | AML & legal compliance requirements |
| Security Logs | 2 years | Fraud investigation & security audits |
| Customer Support Records | 3 years | Dispute resolution & service improvement |
| Marketing Data (with consent) | Until consent is withdrawn | Relevant promotional communications |
Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised from SqueenVIP's systems.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by SqueenVIP:
Request a copy of the personal data we hold about you in a readable format.
Request corrections to any inaccurate or incomplete data in your SqueenVIP records.
Request the deletion of your personal data when it is no longer required (subject to legal obligations).
Request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
Request your personal data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, without any penalty.
How to Submit a Request: To exercise any of the above rights, please contact SqueenVIP's Data Protection Officer by email at support@squeenvip.click with the subject line "Privacy Request". We will respond within 14 business days. Some requests may require identity verification before we can proceed.
SqueenVIP is an adult platform intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from children under the age of 18.
If you suspect that a minor has registered an account on SqueenVIP or has provided us with their data, please contact us immediately at support@squeenvip.click. We will take immediate action to close the account in question and delete all associated personal data.
Parents and guardians are encouraged to monitor their children's online activity. SqueenVIP fully supports efforts to prevent minors from accessing online gambling content.
The squeenvip platform may contain links to third-party websites or services related to our operations. This Privacy Policy applies solely to the squeenvip platform and does not cover the privacy practices of those third-party websites or services.
We encourage you to read the privacy policy of every other website you visit. SqueenVIP is not responsible for the content, privacy policies, or practices of any third-party websites or services.
SqueenVIP reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer.
If you have any questions, concerns, or complaints about how SqueenVIP handles your personal data, or if you wish to exercise any of your privacy rights, please contact us:
For more information about your rights under Malaysia's PDPA, you may also refer to the Department of Personal Data Protection Malaysia (JPDP) which operates under the Ministry of Communications and Digital.
Thank you for taking the time to read the SqueenVIP Privacy Policy. Your privacy is our responsibility, and we take it very seriously. If anything is unclear or you have further questions, please don't hesitate to reach out to us.
Your platform, your data, your privacy – fully protected with SqueenVIP. Register today and enjoy a truly trustworthy online casino experience in Malaysia.